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Practitioners' guides on employment service centres: Training of trainers on operations, counselling, and employer services (Volume 1)

— theme: Employment services
— country: Global
— type: Guides

ILO - 2016. The Practitioners’ guides on employment service centres are a collection of resource manuals on public employment services delivery, focusing specifically on the practical operations of employment service centres and the delivery of employer and counselling services. Volume 1 consists of 21 modules covering many aspects important to employment service centres (ESCs). Each module is designed to be useful as either a stand-alone session or as part of a larger workshop or training course. Many of the modules include interactive group activities either as part of a technical presentation or to reinforce or enhance a presentation.

Author/Editor
Koeltz, Donna C. and Torres, Carmela I.
Publishing Year
2017

There are four volumes in this collection.

Training of trainers on operations, counselling, and employer services (Volume 1) is a companion to the three other procedural manuals on employment services:

Operating employment service centres (Volume 2);

Providing effective counselling services (Volume 3); and

Providing effective employer services (Volume 4).

 

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